Microsoft CRM Integration with Microsoft Retail Management System (RMS) survey

Microsoft CRM Integration with Microsoft Retail Management System (RMS) survey




Microsoft Client Relation Management System (Microsoft CRM) and Microsoft RMS are both Microsoft SQL Server based applications, but historically the Microsoft industry is buying leading software applications such as Pixel that is now Microsoft RMS. So, the principles of RMS design were spent much before Microsoft CRM. But, still the integration between the two is simple and all you need is the consultant, familiar with both system structure and customization conditions.


Microsoft CRM will now integrate with Microsoft Great Plains and integrate with Microsoft Navy in the near future, RMS integration is not designed for our knowledge, so you need to look for third party solutions or create your own integration. When you sell the account in RMS and have a customer support call center automatically with Microsoft CRM, we look at its integration requirements. Let us highlight you:

Microsoft CRM Custom Search Perhaps you can find your RMS head office or search store records for customer transactions from the account screen. Microsoft CRM allows you to get a custom navigation bar by clicking on this bar to make your custom web call. The net application will call the Microsoft RMS database and return the customer's trading grid.


RMS Architecture X There are Microsoft RMS headquarters and store database. Using the worksheet process to exchange between two types of databases. Most transaction types start at the store level and are transferred to the headquarters (with the exception of some global data exceptions, worldwide customers are operated on a hoax level, and then promoted in shops).


Information Search and Updates MS RMS architecture advise you to contact the headquarters mainly and does not change the data of the HQ database. If you want to change store-level data from Microsoft CRM custom screen, you should consider setting up web services on the SQL Server hardware in the store to deal with store-private transactions.


Microsoft CRM Programming Microsoft CRM MS CRM SDK (Software Development Kit). This is open-source tools advertising articles, you can download it from Microsoft site and it describes Microsoft CRM classes and methods describing C # and VB.Net sample codes. Microsoft Technical Assistance encourages you to use Microsoft CRM SDK objects and discourages you from direct SQL Server programming. If you want to contact MS CRM database then you have to create your own database and place your objects: There are SQL views and stored procedures. Do not place custom objects in MS CRM database.



Supported by Microsoft CRM CRM applications, maintenance, and Microsoft Business Solutions. Microsoft CRM uses Microsoft technology mostly: Windows Active Directory, SQL Server, MS Exchange, Bijetak (Integration with MS Great Plains and soon with Navigate), Message Quizzing, Some names called Net. There is a market demand in the effective integration of MS Office documents in Microsoft CRM

Supported by Microsoft CRM CRM applications, maintenance, and Microsoft Business Solutions. Microsoft CRM uses Microsoft technology mostly: Windows Active Directory, SQL Server, MS Exchange, Bijetak (Integration with MS Great Plains and soon with Navigate), Message Quizzing, Some names called Net. There is a market demand in the effective integration of MS Office documents in Microsoft CRM. Let's see the options:

MS CRM Note Attachment. You can attach Office docs as a file attachment to MS CRM Notes. This is a bullet-proof method, but you should be aware that the user's files are not easy to attach, especially the web interface, which can work at slow speed. Second Error - You can actually copy the documents into MS SQL Server database and you can quickly increase its size and reduce efficiency.


Lotus Notes / Domino Comments We also have to change the mind change to suggest the Lotus Notes / Domino switchers from MS CRM. Lotus files and documents (such as MS Word, Excel, PowerPoint, etc.) are designed to be included in its database - why it is useful in Lotus - the answer is simple - Lotus is not a related database. At the same time MS SQL Server - MS CRM DB platform is fully related.


So - go ahead and create attachments, but do not try to use your CRM database as a repository of your document. Using Lotus as your document repository and links to MM CRM objects can understand the links in the Lotus Notes / Domains document. Lotus / Domino also plays the role of email servers (instead of MS Exchange) - but it is out of the opportunity.
MS SharePoint. This is probably the best MS Office Documents repository which can be integrated with MS CRM, in this case

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